Eyeworks of San Mateo

Came here to get glasses and contacts. My previous optometrist was no longer around; so I chose here based on location and reviews. I was not disappointed. Though small, the facilities are nice and they have a decent selection of frames. Staff is friendly and Dr. Lai is super nice, knowledgeable, and easy to talk to. I'm glad I have a new optometrist!!!

I wanted to start off by thanking Dr. Sharon Ho for all of her and the Eye Works team for their incredible help and in such a timely manner. Within a few weeks of my first visit I was able to get assessed, prescribed scleral lenses, and had them adjusted to fit me perfectly. The entire experience was outstanding. I could immediately tell Dr. Ho was an expert with my specific eye disease(keratoconus) and did such an amazing job with explaining every concern and symptom that I had with great detail, a true master of her craft. She even pushed to have my scleral lenses expedited due to an upcoming trip to Europe. I truly felt that my needs would be met and that I had someone fighting for me to see again. She is one of a kind! A few years prior I had gone to another optometrist and team but the experience wasn't great and the option they provided with me was horrendous so I had lost hope of ever seeing again. But once I put on my scleral lenses with Dr. Ho's help all I can say is WOW! I have nearly 20/20 vision now and I couldn't be happier! I'm so excited and relieved that I can now see so that I can pick up my past hobbies and interests. I don't know what I would have done if I hadn't discovered Eye Works of San Mateo, it was truly life changing. Thank you to their wonderful team for giving me back the incredible gift of sight! Also a huge shoutout to Gracie, Michelle, and the rest of the team for being very accommodating and checking in with me throughout the process. I highly recommend stopping by to see how they can help you too Eternally thankful, Travis

Found this place through my insurance portal and had great reviews on Google. And I totally see why! I was seen by the receptionist, technician, and doctor immediately one after the other with no wait and on time. Dr. Lai and the team were so professional and knowledgeable, making the process of the exam, prescription, and contacts ordering a breeze. This will be my eye place forever 🙂

I just visited them over the weekend. Brandon is great with helping you select the right eyeglasses. Always helpful and offers his feedback whenever I need it. My family has been going to Eyeworks for over 15 years. We are very pleased with the services Dr. Gary Lai and his staff provide. It’s been the same and consistent service level throughout the years.

Excellent service, nice selection of glasses, eye test is a breeze and everyone is so pleasant and helpful. We travel a long way just to come to Eyeworks of San Mateo.

My experience as a new patient was excellent. The staff were attentive and welcoming—Gracie, Emma, and Brandon were especially helpful and kind. Dr. Ho was easy to talk to, made me feel completely comfortable, and was very thorough and informative throughout the exam. I truly appreciated that the office was not pushy about selling products. I’ve already recommended this clinic to a friend. Hands down, a great optometry practice. Thank you Dr. Ho!

I have been going to Eyeworks of San Mateo for five years to have my annual eye examination and get updated prescription for my glasses. The optometry is conveniently located in downtown San Mateo. The office is clean and pleasant. The staff are friendly and helpful. Dr. Gary Lai is very personable, patient, and knowledgeable. He always takes time to explain things, share advice, and discuss my concerns. Dr. Lai is also very experienced and thorough with his work. He identified a medical issue with my vision and recommended that I see an ophthalmologist. He is simply the best optometrist I have worked with. I feel very lucky to have found Eyeworks of San Mateo, and would highly recommend it to anyone who is looking for a good optometry to fulfill his/her prescription glass needs.

My appointment went smoothly and efficiently, with no issues or delays. The staff were incredibly helpful, professional, and welcoming throughout the entire visit. I truly appreciate the level of care and attention provided.

I’ve been coming here for maybe over 6 years. Their customer service is wonderful, especially Gracie! Dr.Lai always remembers what I told him a year ago! It’s a nice touch! Definitely recommend! They also are super kind about helping look for frames you like and I’ve never felt pressured to buy anything I wasn’t sure of, which is super nice!

I've been going to San Mateo Eyeworks for a few years now to do annual glasses and contacts prescriptions - friendly doctors and staff, plenty of frame selection, and they will walk you through what your insurance covers, doesn't, and how to apply the various discounts, extras, etc. I'd definitely recommend them to people looking for prescription glasses and/or contacts.