Testimonials

Eyeworks of San Mateo Reviews


Read what our clients say about our office and patient care. We're proud of our 5 star reviews and the reputation we've established in the community.


Have been going here for years. My whole family goes to this practice. Dr. Lai is the best. The staff here is great, professional, knowledgeable, friendly and helpful. Highly recommend this practice.​​​​​​​

​​​​​​​By Linda P.​​​​​​​

People here are exceptionally friendly and helpful here. I’m never disappointed with their service.

​​​​​​​​​​​​​​By Melissa C.​​​​​​​

My appointment was at 3 and I was in and out by 3:40! Everyone was so kind and easy to chat with. The doctor was great and very helpful. Will definitely be coming here moving forward.​​​​​​​

​​​​​​​By G V.​​​​​​​

Dr. Lai and team are everything you want for your optometrist. Excellent patient care, great tech, and a wonderful staff to help you with insurance costs and picking out the best frames for your face. Great with kids, too!

​​​​​​​​​​​​​​By Sean H.​​​​​​​

Very professional and personable service!
Looking forward to my new eyeglasses coming soon!

​​​​​​​​​​​​​​By Jonathan O.​​​​​​​

Straightforward eye exam! Staff was friendly and welcoming.

​​​​​​​​​​​​​​By Nina​​​​​​​

Dr. Lai and the opticians (especially Brandon and Gracie) provide exceptional care/service and are super helpful. I'd recommend anyone living in the peninsula to come here.

​​​​​​​​​​​​​​By Tim T.​​​​​​​

Great experience from start to finish!

​​​​​​​​​​​​​​By Karl M.​​​​​​​

Would recommend Dr. Ho any day! She was beyond friendly and very professional​​​​​​​

​​​​​​​By Anonymous​​​​​​​

My visit was excellent! Dr. Ho provided me with simple, but comprehensive answers to my questions. In fact, all the staff with whom I interacted were welcoming and professional. I would recommend Eyeworks of San Mateo to anyone in the area looking for a good optometrist.​​​​​​​

​​​​​​​By Anonymous​​​​​​​

Dr. Sharon Ho was attentive, thorough, and experienced. Her friendly demeanor allowed me to feel safe sharing with her all my qualms and histories with my eyes. Dr. Ho is an amazing doctor!!!​​​​​​​

​​​​​​​By Anonymous​​​​​​​

The office is run extremely efficiently. The best part is Dr. Ho. She gives you as much time as you need to make sure that all your questions and concerns are fully addressed and that you have everything you need.​​​​​​​

​​​​​​​By Anonymous​​​​​​​
I wanted to start off by thanking Dr. Sharon Ho for all of her and the Eyeworks team for their incredible help and in such a timely manner. Within a few weeks of my first visit I was able to get assessed, prescribed scleral lenses, and had them adjusted to fit me perfectly. The entire experience was outstanding. I could immediately tell Dr. Ho was an expert with my specific eye disease(keratoconus) and did such an amazing job with explaining every concern and symptom that I had with great detail, a true master of her craft. She even pushed to have my scleral lenses expedited due to an upcoming trip to Europe. I truly felt that my needs would be met and that I had someone fighting for me to see again. She is one of a kind! A few years prior I had gone to another optometrist and team but the experience wasn't great and the option they provided with me was horrendous so I had lost hope of ever seeing again. But once I put on my scleral lenses with Dr. Ho's help all I can say is WOW! I have nearly 20/20 vision now and I couldn't be happier! I'm so excited and relieved that I can now see so that I can pick up my past hobbies and interests. I don't know what I would have done if I hadn't discovered Eyeworks of San Mateo, it was truly life changing. Thank you to their wonderful team for giving me back the incredible gift of sight! Also a huge shoutout to Gracie, Michelle, and the rest of the team for being very accommodating and checking in with me throughout the process. I highly recommend stopping by to see how they can help you too
​​​​​​​By Travis M.

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